Frequently Asked Questions
Everything you need to know about our handcrafted pearl jewelry.
Are your pearls authentic?
Yes, all Inspire Pearls are 100% genuine freshwater and saltwater cultured pearls. Each piece is hand-selected for its luster, surface quality, and unique organic shape.
How should I care for my pearl jewelry?
Pearls are organic gems that require special care. We recommend the 'last on, first off' rule: put them on after applying makeup and perfume, and remove them before your skincare routine. Wipe them with a soft, damp cloth after wearing.
What is your shipping policy?
We offer free standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return or exchange my purchase?
We want you to love your pearls. If you are not completely satisfied, you can return or exchange unworn items in their original packaging within 30 days of delivery.
Do you offer a warranty on your jewelry?
Every piece from Inspire Pearls comes with a 12-month warranty covering manufacturing defects. This includes issues with clasps, settings, or restringing needs due to craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.